MasterClass online lessons platform unites exclusively world-class specialists. All courses are provided by celebrities and prominent experts in various fields. Users can access educational materials by purchasing a subscription or buying a separate course. ↓
In addition to online lessons, any student receives a workbook and the opportunity to interact with celebrities: every week the teachers make a selection of questions and answer the students.
The concept of the platform is cool but not all customers are satisfied with this approach. If you don't want to exploit the app anymore and need your money back, check out their official refunding and compensation policy.
If you failed to drop your free trial or you're not satisfied with the service, fortunately, MasterClass has a 30-day unconditional refund. If the platform doesn't work as expected for you, feel free to drop your membership within 30 days of your purchase and request full compensation.
At the point when you cease the subscription, you will be able to access services until the end of the charging period. The platform doesn't generally allocate refunds for incomplete months, however, you can reach them to attempt to get your cash back.
They issue each refund demand personally and might choose to give you a discount at their own discreet.
They likewise don't offer discounts on the off chance that you:
Ask for a discount in over 30 days after you join;
Reach their Terms of Service;
Go to their discount strategy;
Ask for money back.
Get your cash back through the online form
For getting compensation online, you can contact the client support through their official site.
Here is what you should do:
Visit this page to file your issue;
Put Refund as the subject of your solicitation;
Ensure you furnish the email address you associated with your account;
Compose your exchange ID;
Enter the class you need to get a discount for;
Join any archives and photographs that can make your case more grounded;
After you send your solicitation, you should trust that the company will react, but the process might take some time. In the event that you make a discount demand following 30 days of your buy, they may ask you further inquiries to help your guarantee and afterward conclude whether to give you cash back.
Get refunded through Email
You can likewise reach out to customer support by sending them a letter to email@example.com. During the process of issuing, ensure you give them your own and exchange subtleties so they can handle your discount demand.
Get refunded using your iPhone
Assuming you bought your membership on your iPhone, you don't have to contact the company directly - it's done via a smartphone. Here is the thing that you should do:
Visit the Apple report an issue page;
Sign in to your record;
Discover the app and snap Report a Problem;
Say why you need a discount;
Adhere to the guidelines and present your solicitation.
Get refunded using your Android device
If you bought the service by means of your Android gadget, you should demand a discount through your Google Play account. It requires a few simple steps:
Sign in to your record;
Find and tap Order History;
Pick the app and snap on Request a Refund;
Round out the shape and conclude your solicitation;
Wait for their affirmation email.
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