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How to cancel Shopify subscription?

How to cancel Shopify subscription? Methods of Shopify subscription cancellation. How to deactivate Shopify services yourself or with the usage of INXY?

Shopify is software that permits you to construct and manage your own online store and keep it running effectively in the long run. Intended for clients without a huge budget or special coding knowledge, the platform is just about as straightforward as could really be expected and has a wide scope of formats to get any site ready for action rapidly and without any problem.

With Shopify, you don't have to stress over website coding and hosting. The platform gives you all the essential tools to create and run your store. All you need is web access and an internet browser.

As indicated by Shopify, now it serves around 1,000,000 online stores. So those who are searching for a simple-to-use platform for eCommerce projects should opt for this solution.

Paid subscription gives users a wider range of tools and instruments. However, if you want to cancel Shopify subscription, and close down your store, prepare to follow a few simple steps. Don't be afraid of making a mistake - Shopify customer support can assist you at any step. Besides, if you cancel your account accidentally, you can always restore your store - it's not destroyed entirely once you shut it down.

Your shop information and all its settings are destined to be archived for a month, so if you adjust your perspective, you can restore your data during that time frame. Another method of account cancellation shuts your store down permanently meaning you won't be able to sign in to your dashboard.

Before you begin…

If you're planning to cancel Shopify subscription and close your store, there are a few things you should mind.

  1. You won't get a refund;

    This is stated in the terms of the agreement. However, if you are using the free trial (which does not require your bank card), you can cancel this service without any charges.

  2. You should close outstanding bills;

    Otherwise, you won't be able to terminate or pause the work of your Shopify store.

  3. Third-party service should be canceled;

    If your Shopify store's functionality is enhanced by third-party widgets and apps that come with recurring charges, make sure to unsubscribe, too. Otherwise, you will be billed even with your store closed.

    With all other subscriptions, you are charged every 30 days from the day you set it up. Hence, you might wait before the termination of a payment cycle before closing your online business.

    When you downgrade with some subscriptions, Shopify will not compensate. Besides, you will not get your money back for any unused membership period.

    As for apps that you've set up manually, you should cancel agreements with third-party providers. Uninstalling the app from your store does not automatically finish these agreements.

    Not sure if you're paying for third-party services? Check out the payment history in your banking account. Here's how Shopify fees and services look at statements:

  4. Your custom domains should be transferred;

    If you have a third-party domain obtained through 'Connect Domain', you should remove it from your list in Shopify and alter DNS settings with the registrar. If the domain was bought in or via Shopify, you should pass management to another hosting provider or registrar.

How to cancel Shopify subscription

Here is the step-by-step guide on how to cancel Shopify subscription:

  1. Open Personal Settings;

    Ensure to be logged in as the administrator. In your administrator board, find the Account section.

  2. Save Close Status;

    At the lower part of the record page is the Shop Status board. Find the 'Close' button.

  3. Pick an explanation;

    Check out the pop-up window spring up with alternatives for reaching Shopify's customer support service and a dropdown from which you can choose the primary reason for shutting your shop. Select an explanation and snap the Close button.

  4. Confirmation;

    You will be taken to a screen affirming that your store is shut.

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How to cancel Shopify subscription?

It's not challenging but you can address the customer support to help you through. Go to your Account and find the 'Close Store' in the status bar. Select one of the offered reasons for that and confirm your choice.

Will Shopify refund me? 

No, you cannot get compensation for the period that you have already paid for. That applies to both Shopify and third-party widgets used in your store.

Can I delete my account permanently? 

After closing your online shop Shopify gives you 30 days to restore it (it stores your data for one month). After that, profile reactivation is impossible.

Can a Shopify domain be terminated? 

That should be done via customer support. After canceling your domain, you cannot customize settings as an admin. As for domains transferred to or obtained via Shopify, you should transfer management rights to another hosting company to the registrar.

How to terminate a free trial? 

This can also be done via the Account section. However, the trial period automatically expires after 14 days. If you have not provided payment credentials, you won't be charged.

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