Creating your own resume is not an easy task for a lot of people. Luckily enough, there are many services online that can help you with that – but most of them are not free. If your use case is to create only one resume, you are better off knowing how to cancel services such as Resume Now, which is a subscription service that offers resume and cover letter building platform for a monthly fee.
Resume is an important part of any kind of employment, since it is supposed to provide the company with the extent of what the potential employee can do, while being both short and efficient, honest and descriptive. Creating a good resume for yourself can be a rather difficult task, especially for someone doing it for the first time.
Unsurprisingly, this kind of issue spawned a whole new market of resume builders all over the Internet. These services offer templates, suggestions, editing tools and many other useful features to make the process of creating your own resume as easy as possible.
Resume Now is one such service, offering the ability to compose well-written resumes and cover letters for a monthly fee. It also has a rather common tactic for this particular industry, in which it would seem like you can do everything for free, including creating the resume in question, but the service is asking you to sign up for a free trial of the service at the very last step of the process, not letting you export the resume in question.
Resume Now has an unusual version of a 14-day free trial that automatically transforms into a paid subscription as soon as it expires. The “free trial” itself gives you access to some (or all) of the features of the service for a fraction of a regular payment, with the promise to refund everything if you are not satisfied with the service itself.
This is why it is highly recommended to learn about different subscription cancellation methods before you start using the service. There are three main cancellation methods that can be used here – an official website, a phone call and an email.
This method is easily the shortest one out of the three. It involves going to the official Resume Now website and using your user credentials to log in. Once you have done that, you should be able to see a Resume Now dashboard with multiple options, one of which is called “Settings” (located in the upper right corner of the screen).
After clicking that, you should arrive at a new page with multiple options available that are related to your account or the service itself – including the one that manages your subscription status. Click “Subscription” to proceed, and check all of your subscription information so far. On that same page, you should also see a button called “Cancel”. Click that button to stop your subscription to Resume Now.
That should be the end of the entire process. If you are unable to cancel your subscription this way, you can also try going to the page called Contact Us and clicking on a “Live Chat” button to try and talk to the company’s representative online.
Since Resume Now operates in multiple different countries, the phone number that you would have to call is going to differ quite a lot depending on your location.
For example, the correct phone number for the United States is 844-351-7484 and it is not available 24/7, either. You can use it on business days from 8 AM to 8 PM CST, from 8 AM to 5 PM CST on Saturdays and from 10 AM to 6 PM on Sundays.
Alternatively, the phone number for the United Kingdom users is 0808-189-0354. The correct time to try and contact the service in question is 9 AM to 9 PM GMT for all seven days of the week, Monday to Sunday. The exact phone number and the correct time frame to call can be found at the aforementioned Contact Us page.
Since it is a phone call, it is not easy to provide a step-by-step guide on how to behave yourself and what to say, since you are going to talk with a living person. What is important to remember here is that you would have to prove your identity before your cancellation request can be processed.
This is why it is recommended to have your account information at hand, such as your account number, your full name and email, as well as other information that was used during the registration process. Additionally, it is important to ask for a confirmation email to be sent to you once your subscription has been canceled. It can also be in the form of a confirmation ticket number that you would have to remember or write it down in some way.
Canceling Resume Now via email is relatively similar to what we talked about during the “phone call” part of this article, but communication in this one is in the form of emails. The email address you’re looking for is customerservice@resume-now.com, and the letter itself has to be detailed and descriptive, with a direct subscription cancellation request, as well as your account information for the user authentication purposes.
As soon as you get a confirmation email – this is where your subscription is deemed canceled. Unfortunately, Resume Now does not have that good of a reputation when it comes to subscription cancellation, with long waiting times during phone calls, confirmation emails being sorted to the “Spam” folders, and even account billings after the subscription has already been canceled.
This is why it is important to have a confirmation email at hand – it can be your only way to receive at least a partial refund if your account gets charged without any active Resume Now subscription.
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